MSP Channel Insights

Engage digitally, or die!

Posted 11 years ago in by Phil Alsop

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

Posted 11 years ago in by Phil Alsop

Telstra has achieved Metro Ethernet Forum (MEF) CE 2.0 certification of its international Ethernet portfolio, giving its customers confidence in the quality and global reach of these products.

Posted 11 years ago in by Phil Alsop

ControlTower solution expanded to incorporate SDN-enabled switches, delivering a major advance in flexibility, scale and performance.

Posted 11 years ago in by Phil Alsop

Meru Gigabit Wi-Fi replaces Aruba to support high densities of mobile devices.

Posted 11 years ago in by Phil Alsop

APFUTURA has joined Transmode's Enlighten Ecosystem and the company's APEX outside plant management system has been integrated into the Enlighten multi-layer management suite.

Posted 11 years ago in by Phil Alsop

Service provider increases switching capacity to adapt to growing data volumes.

Technical Discussion: High Performance IP Replication

Why is it so challenging to achieve high performance IP Replication over distance between data centers? Check out Brocade subject matter experts discussing the challenges of achieving high performance IP replication over distance, including how Brocade addresses this architecturally and test results comparing IP storage replication workloads showing you the level of performance you can achieve with Brocade's solution.

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Networks + Telecoms

Engage digitally, or die!

International MEF CE 2.0 certification success for Telstra

Ixia extends visibility architecture

19th century school deploys 21st century wireless technology

APFUTURA joins Transmode's Enlighten Ecosystem

Trunk Networks partners with Brocade to future-proof network infrastructure

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Technical Discussion: High Performance IP Replication

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‘Always on’ culture driving IT and Telecoms SME leaders to the brink

Dimension Data and Cisco move ahead with co-innovation agreement

Westcon-Comstor launches OneSOC: providing channel partners with white-label SOC services