Full-stack change tracking

The all-in-one observability platform, New Relic has launched what it says is the industry’s only change tracking solution, which will allow engineering teams complete visibility into any change events from across the entire stack. Engineers can now track any change – from deployments to configuration changes to business events – from any source in context of their performance data to troubleshoot fast and improve deployment efficiency. This latest addition to the platform's 30+ capabilities gives engineers the context to quickly understand the impact of changes, take action to fix problems fast and improve overall deployment efficiency. New Relic change tracking is available to all customers out of the box and included without additional cost for full platform users.

Engineering teams make multiple changes to their application and underlying infrastructure every day. This explosion in the volume of changes increases the likelihood of performance degradations and increases the complexity of isolating the specific changes that cause them. According to Gartner, outages on average cause approximately USD 300,000 in revenue loss per hour. As a result, organizations need a solution to correlating performance with changes in their software systems. New Relic change tracking addresses this need by giving every engineer the context needed to resolve incidents quickly. It is a systematic way to quickly identify the deployments, configuration changes, and business events that cause instability or downtime in applications and infrastructure.

"Change events are at the root of most software performance degradations and outages, causing alert storms and forcing engineers to work feverishly to restore the system, while simultaneously fielding an influx of requests from stakeholders and customers," said New Relic Chief Growth Officer and GM, Observability Manav Khurana. "With New Relic change tracking, every engineer, regardless of the specialty, can now understand the impact of a change anywhere in the tech stack to take the fiction out of detection and resolution."

"Transparency and ever-present context throughout the CI/CD pipeline are the key to ensuring the delivery of reliable software in today's complex ecosystem,” said Jamie Jones, VP of Technical Partnerships and Field Services at GitHub. “Together, GitHub and New Relic continue to push the boundaries, allowing developers to proactively monitor and improve the efficiency of the CI/CD process without increasing risk."

Features and benefits of New Relic change tracking include:

·       Monitor any change event: Track any change – from deployments to configuration changes to business events – across the entire New Relic ecosystem.

·       Connected across your CI/CD toolchain: Automatically mark charts with change details and metadata, and record deployments to NRDB from any source with a brand new GraphQL API, that can be used with any supported CI/CD tools like CircleCI and soon JFrog; New Relic CLI, and plugins with Jenkins and Github Actions.

·       Universal access to change markers: See how changes impact software performance across the New Relic platform, including APM, browser, mobile, service levels, custom dashboards, and more.

·       Brand new change analysis interface: Interactive, clickable markers hover over performance charts, guiding you to a change analysis interface, helping engineers correlate a change’s effect over time with errors, logs, anomalies, incidents, and more.

·       Fast context for change-related incidents: Users can click on a change notification, determine why the change happened, triage the problem—all within New Relic—so your teams can start to roll it back and kickstart a remediation tactic as needed. Teams can easily view deployment changes in context with supported deep links, CI/CD metadata, commit SHAs, related entities, and changes to golden signals.