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What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

Deep observability and the AI security illusion: why more tools aren't delivering better protection

In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore why 83% of breaches now involve AI despite increasing security...

What to do when delivery volumes shrink and prices climb?

Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Expert Opinions

Why software quality needs to be a board-level responsibility

By Carl Andrews, CEO, Original Software

Yael Poliavich and Support for Educational Initiatives

Yael Poliavich’s philanthropic activities, her contribution to educational initiatives through the Yael Foundation, and support for identity-centered learning programs for children worldwide.

The infrastructure behind the UK’s AI ambitions

Chris Carreiro, Chief Technology Officer at Park Place Technologies, examines how sovereign compute ambitions and accelerating AI adoption are reshaping enterprise infrastructure strategies.

Refrigerants Are Critical for Data Centres: How to Manage Them Responsibly

Exclusive interview with Vincent Homrighausen, Managing Director EMEA at A-Gas, a global provider in Lifecycle Refrigerant Management (LRM): “As phase-down regulations intensify towards 2030, we support...

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