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Videos

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...

Interview with Airsys Global at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

The Hybrid Shift: Where Workloads Are Headed and How to Move Them

By Mark Lewis, Chief Marketing Officer at Pulsant

Pragmatism and the AI boom

With the uncertainty and volatility surrounding the current AI boom, what can data infrastructure builders and operators do to accommodate the surging demand while mitigating the well publicised risks. By...

The Next Omnichannel Shift: When Shopping Happens Inside Chatbots and Feeds

By Sue Azari, Industry Lead eCommerce at AppsFlyer

One message, one voice – everybody wins when partners speak the same language

By Suzanne Swanson, VP of global channels at Rapid7

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