See who’s using IBM Watson to help build stronger customer relationships

Monday, 7th January 2019 Posted 5 years ago in by Phil Alsop

It’s time developers like Cesar Rosa got some attention. He works at Bradesco, one of Brazil’s largest banks, where he’s using IBM Watson Assistant to field complex questions and help improve call center response times. Cesar is one of the developers behind the code, and this is how he’s putting smart to work.