Backstage at the modern office: The hidden innovations shaping the workplace in 2025

By Paul Birkett, VP Strategic Portfolio Management at Ricoh Europe.

  • Tuesday, 17th December 2024 Posted 6 days ago in by Phil Alsop

The workplace is undergoing yet another transformative phase, not least because in some industries, businesses are encouraging more days in the office, sparking a renewed need for collaborative, efficient and fulfilling working environments. At the same time, meeting sustainability mandates and countering more sophisticated cyber threats are top priorities. Recent research underscores the urgency of adapting to these shifts, suggesting that by next year, 50% of CIOs will have sustainability performance metrics tied to their IT operations.

To stay competitive, businesses must adopt the right technologies and strategies to not only keep pace, but stay ahead and unlock new opportunities in 2025.

The office becomes the renewed priority

The shift away from remote-only policies has ushered in a new era where hybrid working is the dominant model, with a bigger emphasis on the office as a key pillar of the modern workplace than we have seen since COVID. That means organisations are now tasked with creating employee centric, integrated working environments that balance functionality with employee wellbeing and satisfaction, regardless of their location.

Businesses are realising the benefits of integrating traditionally siloed systems – such as IoT sensors, printers and meeting room booking platforms – to create dynamic workplaces that accommodate both in-office and remote employees. Data-driven approaches to workplace design can and will continue to enable better resource utilisation, allowing organisations to optimise spaces in response to employee needs, reduce costs, and enhance engagement.

Sustainability has become integral to these transformations. Businesses are striving to create spaces that are not only functional but also environmentally responsible – and this will be even more crucial next year as we inch closer to sustainability targets. Smart building systems that leverage occupancy data can minimise energy waste, helping to meet both operational and sustainability goals. For example, IoT sensors can not only track energy use and carbon emissions but analysis of the data they collect can then beused to optimise energy consumption.

Sustainability as a tech-driven priority

Environmental concerns, pressure from consumers, regulators and employees alike are forcing businesses to prioritise environmental, social and governance (ESG) policies.

A huge part of this is the need to accurately report on practices like supply chain transparency and energy use to align with circular economy principles. Improving these practises will not only help reduce environmental impact but will also resonate with a growing base of environmentally conscious stakeholders. Technologies such as AI and automation are proving to be an essential enabler here. For example, some organisations are adopting solutions that help automate the

collection and analysis of sustainability data, ensuring compliance with evolving regulations and providing a clearer picture of their progress toward ambitious net-zero targets.

Expanded cyber-attack surface

But all this innovation and the rapidly increasing use of interconnected devices in the workplace – whether it’s printers, cameras or even HDMI cables – is growing businesses’ attack surfaces and risk exponentially and creating a whole host of new vulnerabilities for cyber criminals to exploit.

This is coupled with the rise of generative-AI powered cyberattacks, which in many instances is giving attackers the upper hand. Together, this means the threat level for businesses is going to reach new heights in the coming year – something that shouldn’t be a surprise to most. Yet so many businesses still lag in their cybersecurity strategies, and it’s why we’re seeing daily reports on new attacks and ransom demands.

To ensure cyber resilience, businesses need a comprehensive approach to cybersecurity that addresses the full spectrum of digital and physical threats. This includes robust protections for connected devices, as well as proactive strategies for detecting and responding to potential vulnerabilities. These are essential to safeguarding operations by keeping attackers at bay and bolstering resilience.

The road ahead

While the workplace of 2025 may not look radically different, greener practices, stronger cybersecurity defenses and smarter solutions that cater to changing employee needs and priorities will be crucial to keep the office operating.

To thrive in this new landscape, businesses must embrace the technologies that enable them to address these challenges while seizing opportunities in what will be a very dynamic future. Forward thinking organisations that adapt quickly will position themselves as leaders, ready to meet the demands of an evolving workforce and business landscape.

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