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Mitsubishi Electric Innovates IoT with Oracle Cloud

Mitsubishi Electric uses artificial intelligence and process automation from Oracle Cloud Applications and Cloud Platform to increase up-time 60% and production 30%, and to reduce manual processes 55% and floor space 85%.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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