Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.
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Robotic Process Automation solutions help enterprises optimize workforce efficiency.
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Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital Workforce platform, Automation Anywhere Enterprise A2019.
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More than two thirds (69%) of business decision-makers in senior management positions say that AI speeds up the resolution of customer queries, according to a recent survey commissioned by software provider, Enghouse Interactive.
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Almost two thirds (65%) of contact centre employees believe that the introduction of automation and robotic technology is an opportunity to learn new skills and grow their role within the business, while 66% believe these technologies will have an overall positive impact on their role.
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Despite 76% of companies having realized quantifiable benefits from voice or chat assistants, businesses need to focus on better meeting customer needs to realize the true potential.
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