Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.
Watch nowTogether, they will play a key role in designing and scaling tailored metaverse solutions for clients and accelerate the convergence between the physical and digital worlds.
Read MoreAccording to the latest forecast by Gartner, global robotic process automation (RPA) software revenue is projected to reach $2.9 billion as of this year, an increase of 19.5 percent from 2021. Although growing at a slower pace than previous years, the worldwide RPA software market is projected to continue to experience double-digit growth in 2023, growing 17.5 percent year over year. In fact, Gartner predicts that through 2024, the drive toward a state of hyperautomation will drive...
Read MoreNew Communications Mining capability enables UiPath software robots to understand email context and semantics, online chats, and voice sessions, delivering superior customer service interactions.
Read MoreTata Consultancy Services (TCS) has partnered with The Walton Centre NHS Foundation Trust (The Walton Centre), to develop digital solutions that increase the productivity of specialists, reduce waiting times for patients, and enhance the experience.
Read MoreAruba has introduced new Aruba ESP (Edge Services Platform) AIOps capabilities that allow IT professionals to greatly reduce the time spent on manual tasks such as network troubleshooting, performance tuning, and Zero Trust/SASE security enforcement. Part of Aruba’s growing family of AIOps solutions, the new capabilities supplement overtaxed IT teams as they grapple with increasing network complexity and the rapid growth of IoT. For the first time, AIOps can be utilized for not just network...
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