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The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service.
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VMware has introduced a new integrated feature in VMware vSphere 7 that will enable enterprises to deliver elastic infrastructure on-demand for artificial intelligence (AI) and machine learning (ML) applications. This new feature—VMware vSphere Bitfusion—is developed out of VMware’s 2019 acquisition of Bitfusion, a pioneer in the virtualization of hardware accelerator resources including graphics processing unit (GPU) technology.
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Keysource is launching a new facilities maintenance service which utilises the latest machine learning/artificial intelligence technology to help organisations to transform their edge operational management strategy. KAI (Keysource Artificial Intelligence) has been designed to enable companies to make data led decisions around key issues such as reducing capital expenditure and unplanned downtime or gaining greater control over their edge infrastructure.
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International standards initiative oneM2M has welcomed a range of new members as organisations around the world seek to accelerate the development of the Internet of Things (IoT) market through greater interoperability.
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Westcon has signed an EMEA distribution agreement with Mist Systems, a Juniper Networks company. Mist Systems, leading the transition to AI-driven IT, offers a powerful AI engine to provide full visibility and seamless automation for enterprise Wi-Fi and wired networks. Westcon is an existing distributor for Juniper Networks in EMEA.
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Cutting-edge AI tools will enhance the management and communication of research.
Read MoreDocker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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