MSP Channel Insights

Improving hosed application performance

Posted 10 years ago in by Phil Alsop

ACS Solutions GmbH (ACS) is using ExtraHop to deliver critical insight around the performance of their hosted applications, including Microsoft NAV and Microsoft CRM which together account for more than half of ACS’ annual revenue.

Posted 2026 years ago in by Phil Alsop

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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Apps + DevOps

Improving hosed application performance

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

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Improved performance, scale and security