Cisco to acquire Metacloud

Cisco has announced its intent to acquire privately held Metacloud. Based in Pasadena, Calif., Metacloud deploys and operates private clouds for global organizations with a unique OpenStack-as-a-Service model that delivers and remotely operates production-ready private clouds in a customer’s data center.

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72% of businesses don’t trust cloud vendors to obey data protection laws and regulations

Economic impact of a data breach almost tripled by increased use of cloud services; phenomenon known as the “cloud multiplier effect”.

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Rackspace names Taylor Rhodes as CEO

Rackspace has named Taylor Rhodes to be the company’s chief executive officer as well as a member of the board, effective immediately. Rhodes is a Rackspace veteran who has served in a variety of leadership positions within the company since 2007, including several roles directly responsible for delivering Rackspace’s renowned Fanatical Support® to customers globally. He retains his previous role as president and remains responsible for the company’s operations worldwide....

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Zendesk expands enterprise reach

Zendesk, Inc. has announced an expansion of its enterprise offering to address the growing need for a modern customer service platform at large organizations. It launched an upgraded Enterprise Elite pricing plan that provides dedicated support, service-level guarantees and enterprise-specific product features, as well as created its first dedicated enterprise team and four adoption paths that use best practices and the unique Zendesk Benchmark to guide rapid customer service improvement.

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Cigital adds security veteran John Becker to Board of Directors

Three decades of experience enhance Company’s service and product solutions.

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Kaseya increases EMEA investment

Kaseya(R), provider of cloud-based IT management software, has announced the appointment of Spencer Young as its vice president of sales, EMEA. Based out of Kaseya's UK office, Young will be focussed on expanding the organisation's business in Europe, the Middle East and Africa.

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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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