MSP Channel Insights

Blending CRM into Service Desks

Posted 11 years ago in by Phil Alsop

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

Posted 11 years ago in by Phil Alsop

The cloud service provider sees building a broad partner as key to building an EMEA empire

Posted 11 years ago in by Phil Alsop

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

Posted 11 years ago in by Phil Alsop

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

Posted 11 years ago in by Phil Alsop

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

Posted 11 years ago in by Phil Alsop

Novell to demo Service Desk with its new ITIL certification at Pink Elephant 2014.

Cloud + MS

Blending CRM into Service Desks

Intermedia targets EMEA partners

Finding hashtag vulnerabilities

Time to get agile in a Cloud-based Office

Kiddicare ends tape backup challenges

Novell receives PinkVERIFYcertification for Novell Service Desk

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