MSP Channel Insights

Zendesk supports GLOSSYBOX to optimise global customer service

Posted 11 years ago in by Phil Alsop

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

Posted 11 years ago in by Phil Alsop

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

Posted 11 years ago in by Phil Alsop

Rackspace® Hosting has launched ObjectRocket, its NoSQL MongoDB Database-as-a-Service (DBaaS), in its UK data centre. With the open source-based MongoDB solution, Rackspace will broaden its portfolio to offer European customers a NoSQL DBaaS for big data applications. This offering will be built upon hardware optimised specifically for MongoDB and easily accessed and integrated into existing systems.

Posted 11 years ago in by Phil Alsop

Global availability of updated products across traditional virtualization, OpenStack-powered Infrastructure-as-a-Service and integrated cloud infrastructure.

Posted 11 years ago in by Phil Alsop

UK data centre operator Infinity SDC has launched the first phase of its flagship data centre at Slough. The data centre is Infinity’s first purpose built facility, located in the heart of the UK’s High Tech corridor. The site was made fully operational in December with the first two contracted customers already installing their equipment.

Posted 11 years ago in by Phil Alsop

Lancope-sponsored survey by Ponemon Institute shows that most business managers still know little of the security threats their companies face, or invest enough in the tools of incident response

Cloud + MS

Zendesk supports GLOSSYBOX to optimise global customer service

Preventing Shadow IT with Service Desk 7.7

Rackspace offers high-performance MongoDB Database-As-A-Service

Red Hat upgrades Cloud infrastructure offerings

Infinity SDC launches flagship data centre

Most companies still not ready security incidents

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