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Ovum finds disruptive technologies are driving ITSM vendors to differentiate beyond just ITIL process support

Social, cloud, and mobility are redefining the current ITSM landscape, reveals Ovum in its latest Decision Matrix: Selecting an IT Service Management Solution. While ITIL is still heavily influencing the development of ITSM tools, these disruptive trends and IT consumerization have had a large impact on the evolution of ITSM solutions over the past 18 to 24 months.

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The Green Grid reports success of green IT assessment tool

Data Centre Maturity Model one year on: 202 completed assessments; 402 more in progress.

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Pulsant’s Milton Keynes site achieves PCI-DSS level 1

Validation of physical security controls and colocation services management.

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Big Brain targets SMB customers

Virginia-based hosting provider Big Brain Global has launched a new range of cloud services built on the OnApp Cloud platform. Big Brain chose OnApp to create cloud services for its small and midsize business (SMB) customers, who need affordable but very high availability hosting for database-driven applications. The new Big Brain cloud joins the company’s existing range of virtual private server (VPS), dedicated server and colocation hosting services.

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Savvis extends Cloud-based Application Database to Asia

Savvis has expanded availability of its Cloud Application Database service to Asia.

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Flexera Software’s InstallShield 2013 – the installation enabler

Enhancements help application producers streamline installation and deployment to Microsoft Application Virtualisation (App-V 5.0), Windows 8/Windows Server 2012, and multi-tiered server environments.

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Latest Video

Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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AWS introduces Amazon Macie

New security service uses machine learning to classify sensitivity of customers’ data in...

Can anyone insure against a cyber-hack?

A US Government official has suggested that businesses should insure themselves against security...

Avi Networks launches Avi SaaS

Avi SaaS offers easy on-ramp to configure and manage network services for applications deployed...

Equinix and VMware partner

Equinix has formed an expanded partnership with VMware to support VMware Cloud on Dell EMC on...

Cloud security adoption trails Cloud usage

Bitglass has released the 2018 Cloud Adoption Report, its fourth such study, which...

Moving from services delivery to value creation

Simplivity’s $650m (?521m) acquisition by HPE makes the case for Enterprise Cloud Services.

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