NEWS

UK businesses are reluctant to stick their heads in the Clouds

A global study of almost 2,100 contracts covering deals worth £7.8 billion suggests that Cloud-based services are failing to capture the popular imagination of UK businesses. It also suggests that organisations are increasing the level of IT services they outsource to improve service delivery, with many investing budgets saved over the past few years on HR, sales and finance support.

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NEWS

PayPoint tops up technology with Adapt

Leading payment network underpinned by compliant, robust and scalable IT.

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Business Analytics project helps ASM assure reliability and quality

Logicalis UK has successfully completed an expansive business analytics implementation with ASM Assembly Systems, Printing Solutions Division (“ASM”) using the latest software from the IBM Cognos suite. ASM specialises in the equipment and processes to enable fast, high quality production of advanced electronics, semiconductors and fuel cells for sectors including automotive, telecoms and energy generation.  

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NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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Resilient Systems expands in EMEA

Senior hires, including Paul Ayers as General Manager EMEA, and opening of a European HQ will support growing demand for incident response solutions.

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FortyCloud builds Virtual Private Network over the Cloud

FortyCloud, a security-as-a-service provider, lets organizations use the public cloud securely by making their public cloud private.

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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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