NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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NEWS

Dell expands Software-Defined Storage portfolio

Dell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.

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NEWS

IT bottlenecks harm life sciences research

Data storage decision makers believe that the Cloud offers a solution.

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NEWS

Enterprise IT is losing control over business data

Survey of IT decision makers collectively managing more than 250,000 users finds that as the ‘Dropbox problem’ grows IT is concerned, yet inactive.

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IT consultancy expands service offering with acquisition

One of Wales’ leading IT consultancies has acquired an experienced Sage solutions provider, extending its software services available to clients to cover the full spectrum of IT support, as well as its geographical reach.

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NEWS

IoT to have massive impact, but few companies have a plan in place

More than 40 percent of organizations expect the Internet of Things (IoT) to transform their business or offer significant new revenue or cost-savings opportunities in the short term (over the next three years), rising to 60 percent in the long term (more than five years), according to a recent survey by Gartner, Inc. However, those surveyed said that many of their organizations have not established clear business or technical leadership for their IoT efforts.

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Latest Video

Ferrari: A New Perspective on Cybersecurity

Ferrari took a strategic decision to choose Kaspersky Lab as their IT Security provider. They wanted to introduce more stringent IT security measures, both to protect their core business and to ensure an increase in safety. Find out more in this exclusive video.

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Wipro has released its 2019 State of Cybersecurity Report that highlights the rising importance of...
62% of UK survey respondents consider human error their organisation's biggest cyber vulnerability...
Two thirds are now checking SMEs’ security training credentials, over one third make them part of...
dxw cyber, a London-based cyber security consultancy, announces it’s rebranding as Tradecraft....
KPIs out of alignment with business goals?
Nearly half (49%) of organizations plan to extend Cognitive and AI capabilities for security to...