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AI holds the key to successful CX strategy

Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is more fragile than ever.

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NEWS

Ultra Ethernet Consortium unites technology sector

UEC to deliver on Ethernet-based open, interoperable, high-performance full-communications stack architecture to meet the growing network demands of AI & HPC at scale.

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NEWS

Arcadis builds digital fluency

Pluralsight Skills delivers 40% increase in tech proficiency in first 90 days.

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VMware publishes 2023 ESG Report

Commitment to build a more sustainable, equitable and secure world.

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NEWS

Automata partners with The Royal Marsden

Automata’s integrated automation will support The Royal Marsden NHS Foundation Trust’s Clinical Genomics service to personalise more cancer treatments and speed up diagnosis of the disease.

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NEWS

Concerns around the cyber talent shortage override economic uncertainty

Insufficient staff is the top (51%) concern for CISOs when asked which factors most affect their ability to deliver against their objectives.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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How AI can improve human decisions in IoT applications

CA Technologies is participating in scientific research to discover how Internet of Things (IoT)...

Barracuda Networks announces cybersecurity advancements to enhance partner success

Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...

Netskope delivers Proactive DEM

Proactive DEM provides high definition visibility and predictive insights alongside proactive...

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

Canonical extends its commercial OpenStack offering to small-scale cloud environments

Canonical has extended its commercial OpenStack offering to small-scale cloud environments with a...

Is hybrid working overcomplicating the workplace?

23% of workers think the overload of new tools is compromising their productivity.

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