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Digital Business

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Research reveals digital transformation trade-offs

Organisations addressing complexity with AI and SRE solutions, balancing modernisation with security, and repatriating applications.

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NEWS

Cisco launches circular IT payment solution to support customer sustainability goals

Meets customers’ needs for more sustainability and budgeting with predictable payment schedules for five years and a 5% incentive on the equipment at the outset.

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NEWS

How test automation helped the FA achieve peak performance

In 2019, the English Football Association (FA) began its digital transformation journey to optimise the performance of its applications, which included the migration of many of its systems to the cloud.

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NEWS

CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12 countries.

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NEWS

Digitalisation key driver for small business growth in UK

New research from IONOS, one of Europe’s largest cloud and hosting services providers, has found that just under two thirds (63%) of SMEs find digitalisation useful for revenue growth, and nearly three-quarters (70%) of those asked find it useful for winning new customers.

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NEWS

Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging, impactful or crucial.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

Addressing inequalities in AI access and training

The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with...

Amplitude launches German data centre

Infrastructure investment signals digital optimisation pioneer’s focus on rigorous security,...

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

Regulation holds back GenAI initiatives

Informatica has released its annual “CDO Insights 2025” study in which 600 data leaders from...

Unisys to acquire Unify Square

Unisys has entered into an agreement to acquire Unify Square, the leading experience management...

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