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Technology Channel puts productivity and customer-centricity first

Agilitas Launches ‘CONNECT for Enhanced Experiences’ Report.

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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NEWS

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Digital challenges

PagerDuty has released the findings of its State of Digital Operations Report: United Kingdom,...

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the...

Hybrid technology still not up to scratch

Just 30% of European employees say they have all the necessary technology to collaborate seamlessly...

Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the...

UK businesses must overcome sustainability hurdles to capitalise on green opportunity

SAP unveils research showing that UK organisations are overwhelmingly motivated to take...

Data centre investment and Covid-19 - catalysts for accelerated cloud adoption in Africa

Console Connect has launched the second edition of its Africa Interconnection Report, researched by...

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