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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

3i Infotech bags US $2.2m digital IMS deal

3i Infotech has signed an enterprise solution deal with one of UAE's leading digital transformation companies. Spread over three years tenor, the contract value is around US $2.2 Mn (INR 17.14 cr), pertaining to Digital Infrastructure Managed Services (IMS) and BI/ Analytics Managed Services.

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NEWS

Digital engineering demand fuels rush for talent

As enterprises embrace digital transformation, engineering service providers need more developers, ISG Provider Lens™ report says.

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NEWS

Survey reveals microservices and service mesh as critical

Solo.io has unveiled survey results that indicate that modern enterprises are standardising on microservices — and that service mesh is a core component powering this architecture. The research also pointed to a strong correlation between success with microservices and faster, more reliable application development — with almost half describing the impact of service mesh as “transformative.” 

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NEWS

Critical operations threatened by application incompatibility

New research discovers that many businesses are unprepared for modernisation.

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NEWS

Tech teams abandon remote working post pandemic

28 per cent of companies operating remote working before the pandemic have now abandoned it in favour of a hybrid model.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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New Relic releases ESG Impact Report

Highlights include being the first observability company to set a goal to achieve net-zero...

CTD Tiles builds for the future with BML Digital

Business transformation specialist delivers digital roadmap for newly divested distributor.

Budget constraints and outdated systems slow public sector digitalisation

The vast majority (94%) of environmental services managers in councils, local authorities,...

Agilitas appoints Sara Wilkes as Chief Operating Officer

Agilitas IT Solutions has appointed Sara Wilkes as Chief Operating Officer.

Luminance updates legal-grade AI for enterprise contracts

Luminance's latest AI platform overhaul retains negotiation history, aiming to bridge a...

Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the...

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