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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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83% of UK businesses achieved growth goal last year

UK employees are confident about how their organisation responded to COVID-19 challenges, and are...

Specsavers selects Accenture

Optical and health retailer to reimagine the customer experience and drive future growth.

Acronis and Metrofile Cloud forge fioneering aliiance in Southern Africa

Acronis partners with Metrofile Cloud to enhance disaster recovery, offering advanced solutions...

Gen Z lives and breathes online

Gen Z views digital through a social lens, trusts online stores as much as physical ones and has...

Skillsoft partners with Udemy Business

Skillsoft has entered into a content partnership with Udemy Business, a leading destination for...

Cox Automotive leads digital transformation with Red Hat-based solution

Parent company for Autotrader and Kelley Blue Book estimates nearly ten years of time and $5...

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