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Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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NEWS

Advanced use of automation to double in Europe by 2020

By 2020, 92 percent of European companies will have deployed Robotic Process Automation (RPA) to streamline business processes.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Tech is having a major impact on our human values

Whilst few would refute that technology contributes to making our lives easier, new global research...

NTT DATA supports Lloyd's Markets Association and Lloyd's of London

NTT DATA UK&I has produced The Blueprint Two Foundational Playbook for Managing Agents on behalf of...

Personal use of managed devices increases by almost 100%

Netskope Cloud and Threat Report reveals massive shift in user behaviour and increased risk as...

Data is more important since the arrival of the coronavirus

In response to the COVID-19 pandemic, organizations across private industries have become more...

Cabot accelerates its digital transformation journey

Cognizant has announced a new business engagement with leading global specialty chemicals and...

The praise penalty: unappreciated women in work 34% more likely to suffer poor mental health

As over two-thirds of female employees feel they deserve more recognition, how can IT companies do...

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