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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Emerging technology is an integral part of how fans consume sports

While positive fan experiences with technology bring multiple new opportunities to sports...

Six ways AI will develop in 2018

By Kriti Sharma. VP, Artificial Intelligence at Sage.

Enterprises in race to transform IT

More than 660 EMC and VMware enterprise customers across 18 industries identified gaps,...

COVID-19 drives businesses online and away from the high-street

Digital channels for consumers and businesses have been maturing for more than two decades, but the...

Industrial Digitalisation: What Stats Tell Us

The numbers are in, and they paint a picture of transformation at unprecedented scale. As MIT's...

Leading tech industry trade association projects 4% industry growth in 2019

The pace, scope, and accessibility of innovation today provides organisations an ever-expanding...

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