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Digital Business

Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Retailers invest in digital capabilities to meet customer expectations

Global retail sector technology spending will grow 3.6 per cent to reach almost $203.6 billion in...

Five predictions that will shape cybersecurity and the hybrid working landscape in 2023

Organisations are feeling pressure as the potential for business disruption increases. With...

Tech Mahindra and Sprinklr partner

Sprinklr has formed a strategic partnership with Tech Mahindra. Tech Mahindra and Sprinklr together...

UK tech sector is optimistic for the year ahead despite economic downturn

CompTIA’s IT Industry Outlook 2023 finds UK tech businesses are feeling positive about the health...

Widening gap between organizations benefiting from digital trust and those losing out

Enterprises doing “good, but not great” when it comes to implementing digital trust, according...

Edge sites tripling by 2025

Updated forecast projects growth at edge and precipitous talent drain.

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