MSP Channel Insights

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Posted 7 years ago in by Phil Alsop

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

Posted 7 years ago in by Phil Alsop

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

Posted 7 years ago in by Phil Alsop

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

Posted 7 years ago in by Phil Alsop

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

Posted 7 years ago in by Phil Alsop

Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

Posted 7 years ago in by Phil Alsop

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers.

Digital Business

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Lidl UK launches AI wine chatbot to UK customers

Trust more important than profits

Complexity causes digital doubts

Drowning in digital transformation challenges?

Confido partners with Highlight

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