NEWS

Investment in Employee experience, Cloud and AI drives improved customer experience

91% of organizations agree better EX will directly affect their net profit; 92% say the same about CX.

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BLOG

Digital health – why better wellbeing may mean more fun and games

By Cade Wells, business development director, CENSIS.

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NEWS

Economic uncertainty driving business for MSPs

Kaseya has released its 2023 IT Operations Report, which surveyed over 1,300 technology leaders running internal IT at organizations worldwide in order to get insights on their top priorities and challenges.

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NEWS

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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BLOG

Five ways ChatGPT can augment IT operations, without reinventing the wheel

By Sanjesh Rao, VP of Product Strategy and Innovation Digital ITO at Hexaware.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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