NEWS

CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12 countries.

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VIDEO

Ancoris GreenLab adds the sustainability dimension to IT decision-making

Andre Azevedo, CEO at Ancoris, explains how the company’s new GreenLab Google Cloud service helps organisations to understand the actions they can take around their IT infrastructure to achieve their sustainability goals, with cloud migration a high priority for many.

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NEWS

Digitalisation key driver for small business growth in UK

New research from IONOS, one of Europe’s largest cloud and hosting services providers, has found that just under two thirds (63%) of SMEs find digitalisation useful for revenue growth, and nearly three-quarters (70%) of those asked find it useful for winning new customers.

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NEWS

Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging, impactful or crucial.

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NEWS

DEX library helps with critical challenges

Lakeside Software’s DEX packs drive enterprise IT agility, green IT, and employee well-being by solving complex IT service delivery and digital workplace challenges.

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NEWS

Technology is now critical to achieving business sustainability

More than 60% of businesses are now considering how IT can help them be more sustainable, according to new industry research.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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The Work Survey captures insights from executives and employees from multiple industries and across...
NTT DATA becomes the club’s first Official Digital Transformation Partner.
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Cybercriminals are using MSPs’ own internal tools against them.
Genesys Experience Index launches with new tailored solution to help contact centres improve agent...
Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their...