Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia.
Read MoreNearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.
Read MoreNearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.
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Lack of predictive analytics traps customers in vicious cycles based on their past selves.
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By Bastian Nominacher, co-founder and co-CEO, Celonis.
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Artificial intelligence (AI) hasn’t always had favourable representation in pop culture. In Stanley Kubrick’s 2001: A Space Odyssey (1968), homicidal supercomputer Hal demonstrated how AI could surpass the intelligence of a human — and for humans, the results weren’t so great. In reality, AI threatens our jobs more than our lives. Here, Graham Smith, head of marketing at Microsoft recruitment partner Curo Talent, explains why IT workers needn’t worry about the AI takeover.
Read MoreHuawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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