European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of customers per day across Europe.

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NEWS

Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70% think that current internal communication systems are preventing employees talking and collaborating effectively.

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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BLOG

The Perfect Storm – digital, data, and changing business models

By David Clamp, Managing Director, Merlin Digital Consulting Ltd.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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NEWS

Inertia threatens digital change

A new report released by Harvard Business Review Analytic Services in association with DXC Technology, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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VMware has introduced the next evolution of the company’s flagship VMware Partner Connect program.
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XPO Logistics and Nestlé have revealed that their flagship distribution centre and technology hub...
Companies that analyse customer data are more than twice as likely as their peers to significantly...
Softcat has released its annual Business Tech Report. Drawing on responses from 3,870 organisations...
As organisations continue to embrace digital transformation, they are finding that digital business...