Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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NCSA builds high-performance storage solution

By leveraging advanced computing to accelerate scientific discovery, the National Center for Supercomputing Applications (NCSA), located at the University of Illinois at Urbana-Champaign, has deployed an investment-based, centralized compute and storage environment – a “storage condo” – as part of the Illinois Campus Cluster Program, powered by DataDirect Networks (DDN) SFA® high-performance storage.

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and operation.

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.

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Latest Video

Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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Hitachi Data Systems has introduced three new ways to improve and accelerate digital...
Q-Cloud offerings enable customers to tailor cloud to their environments, with no changes to...
Release 9.0 software delivers comprehensive protection and exceptional user experience;...
eCloud brings giant-rivalling elastic cloud infrastructure to the UK.
While data accuracy remains a top concern, 42 percent of respondents cite difficullty in extracting...
Tintri has appointed Darren Gross as Director of Europe, the Middle East and Africa (EMEA)...