NTT Ltd. launches new Software Defined Infrastructure Services

“During uncertain times, when many businesses need to be more flexible, SDI services promise the flex business are after, however many lack the necessary skills and expertise to leverage the benefits” says Bill Padfield, senior executive vice president, Transformation and Platform Services at NTT Ltd.

Through our new SDI Services we will enable organisations to capture the full benefit of their software-defined, programmable infrastructure investments by providing the expertise and skills necessary to access capabilities like automation and orchestration”.         

NTT Ltd.’s SDI services are a new way to manage IT infrastructure using telemetry and service management data giving organisations the flexibility to closely align their services with their business requirements and outcomes. The four offers are:

• Lifecycle Management – easy and flexible asset lifecycle management:

Simplifies lifecycle management to make sure equipment is running the latest software to

meet compliance, through our Digital Wallet.  The features include:

• Secure single sign-on to our user experience portal with persona-based user access rights and required privileges to consume services
• Digital Wallet enabling full visibility and insight to both perpetual licenses and subscription software by providing a consolidated view across vendors by integrating to smart accounts
• Provides near real-time visibility of license information, order information and usage information
• Request fulfilment executed by NTT Ltd. for moves, adds, changes, deletions, based on business needs

• Policy Deployment and Compliance – faster onboarding and deployment:

Delivers consistent multivendor technical services for network redesign and deployment, helping clients gain control of their software-defined infrastructure investments with ongoing feature reviews and activation services. Key features include:

• Realtime monitoring and automation approach to infrastructure management
• Controller-led provision and compliance systems that manages policies and assurance capabilities.
• Use case deployment framework that delivers strategic guidance, best practices, validated designs, proven processes, and recommended adjustments
• Proactive management of controller and device hardware, software, and configuration standards

• Assurance and Operations Support – improved operational KPIs:

Offloads operational management tasks from in-house staff, including proactive monitoring, with the help of advanced telemetry, change management support for patching, problem management with root cause analysis and compliance management by leveraging the digital intelligence, automation and orchestration delivered through our service platform. Key features include:

• Commonality of connectivity and a single digital experience to support controller-based automation and assurance models
• Bringing operational technology connectivity and automations to network operations to reduce network complexity
• Dev Ops based operational teams will be able to achieve a state of predictive services that fix problems long before they become incidents and impact services.

• Business outcome management– optimised business outcomes:

Enables continuous and ongoing operational improvement in multivendor lifecycle management by providing recommendations to optimise software purchases and improve compliance and performance based on NTT Ltd.’s best practices, Key features include:

• API integrations, correlation capabilities, advanced inventory and reporting, and enrichment for predictive problem detection
• Analytics provide additional details about network faults that facilitate rapid resolution or improved health
• Integration with ITSM processes, IT domains, and systems to fully automate assurance workflows