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Videos

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Interview with Socomec at DCW 2026

Data Centre World 2026

Ushering in a new era of AI data centre performance

Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...

Expert Opinions

The Hidden Factor Affecting Data Center Reliability

Why water quality has become a defining variable in AI-era data center commissioning By Jacob Paugh, Senior Director of Global High Tech at ChemTreat.

Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

The 2026 Memory Crisis: Why Your IT Refresh Just Hit a Speed Bump

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).

Data centres and the fire hazard: why fire protection enclosures are essential

As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...

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