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From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Interview with Socomec at DCW 2026

Data Centre World 2026

The shift from MSP to MIP: unlocking a new wave of intelligent businesses

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the...

Building IT services that scale with customer expectations

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

Expert Opinions

Scaling Flotek: a closer look at one of the UK’s fast-growing MSPs

Flotek Group has grown rapidly in a market known for complexity and fragmentation. In this exclusive conversation, CEO Jay Ball discusses the thinking behind that growth, from early structural decisions to a...

Don’t let pumps become another bottleneck to data centre growth

Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...

Cooling without the cost

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...

Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

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