Customer expectations have never been higher. Patience and tolerance for error is ever decreasing in the consumer world, where immediate results, on-hand service and uninterrupted availability are minimum requirements. It is imperative for organisations to ensure that consumer-facing assets are efficient, available and delivering on their mission-critical requirements as standard to ensure a positive customer experience, whilst mitigating waste and revenue loss. Yet, with a wealth of varied...
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The frequency with which high-profile data breaches and massive data privacy violations appear in global headlines clearly demonstrates the need to manage information with more stringent security and privacy controls. By Aaron Rangel, Director Product Management at iManage.
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Artificial intelligence (AI) hasn’t always had favourable representation in pop culture. In Stanley Kubrick’s 2001: A Space Odyssey (1968), homicidal supercomputer Hal demonstrated how AI could surpass the intelligence of a human — and for humans, the results weren’t so great. In reality, AI threatens our jobs more than our lives. Here, Graham Smith, head of marketing at Microsoft recruitment partner Curo Talent, explains why IT workers needn’t worry about the AI takeover.
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Malware authors have always been trying to update their software and evolve their techniques in order to take advantage of new technologies and bypass security measures. By Leonidas Plagakis, Security Engineer, RiverSafe.
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In the world of commerce, AI has grown to become a useful and vital tool. One area of business where AI is having the most immediate effect is sales. Traditionally a skillset that relies on human interaction and persuasion, it is being gradually transformed by technology. According to the 2018 “State of Sales Report” by Salesforce, UK sales leaders anticipate AI adoption in their industry to grow by 155% by 2020. But how exactly is AI transforming sales? James Isilay, CEO, Cognism,...
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With traders executing thousands of transactions a day, financial firms are investing large amounts of money in building systems and processes to manage key risks. Furthermore, firms are dealing with increased requirements for reporting and transparency. They are subsequently incurring significant costs to maintain the infrastructure and manage the underlying risks, while also being exposed to day-to-day risks due to market restraints. Blockchain technology is still in the relatively early...
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