 
								
													
						Analysts continue to talk up the potential of the IoT market – but it is hard to see how 21 billion devices will be connected by 2020 given the current, highly bespoke IoT deployment model. There is simply no way a handful of, albeit large, suppliers delivering highly bespoke solutions can realise the full potential of IoT.
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						By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.
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						By Gary Turner, UK co-founder and MD at Xero.
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						When does artificial intelligence trump traditional customer service?
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						By Darren Watkins, managing director for VIRTUS Data Centres.
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						The Internet of Things (IoT) is arguably set to be the biggest driver of productivity and growth in the next decade, with Accenture estimating IoT could add $14.2 trillion to the global economy by 2030. But despite the hype and excitement, right now we seem to be a very long way from realising that vision, especially in the UK. From network costs that are simply too expensive to sensors created by innovative, but small, startups, IoT at scale has simply not been...
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