By Greg Ouillon, Chief Technology Officer EMEA at New Relic.
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By Justin Augat, VP of Marketing at iland.
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There aren’t any hotter topics in the software development world than machine learning operations, or MLOps for short. By Kai Hilton-Jones, Senior Director of Solutions Engineering EMEA, GitHub.
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In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a growing number of enterprises seek more choice for their data and workloads. No single cloud model can fit the diverse requirements and workloads across different business offerings. By Michel Robert, CEO of Epsilon.
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AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can help contact centres deliver a consistently high level of customer experience (CX) and ease internal contact centre pain points in a post-COVID world.
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Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
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