NEWS

AI makes for happier customers?

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.

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NEWS

New data begs the question - is an AI power struggle in the C-suite imminent?

More than 69% of executives expect to spearhead their organisation’s AI efforts.

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NEWS

Hewlett Packard Enterprise and NVIDIA introduce ‘NVIDIA AI Computing by HPE’

Hewlett Packard Enterprise and NVIDIA has introduced NVIDIA AI Computing by HPE, a portfolio of co-developed AI solutions and joint go-to-market integrations that enable enterprises to accelerate adoption of generative AI.

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NEWS

Europe lags behind North America in AI race

New research reveals North America leads in AI-driven product innovation but Europe seeks to make up gap with user-first approach.

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NEWS

97% of IT and Operations leaders to increase AI investments

Enterprise IT and operations leaders are realizing positive results from early AI deployments, including greater productivity and efficiency, enhanced customer experience and reduced costs. As such, 97% of global enterprise IT and Operations leaders will increase their AI expenditure over the next 18 months. That is according to an independent global survey by Celigo, the leading integration platform as a service (iPaaS) for business and IT users.

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NEWS

Ethical use of AI will be a competitive business advantage

Consumer demands shift business leaders' focus to predictive, emotionally intelligent and customized engagements.

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Latest Video

Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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