MSP Channel Insights

Security and automation are top priorities

Posted 4 years ago in by Phil Alsop

Kaseya’s seventh benchmark survey finds cybersecurity and data protection continue to present the biggest challenges amidst a rise in cyberattacks.

NEWS

Chatbots need to raise their game?

Posted 4 years ago in by Phil Alsop

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

NEWS

April King Legal to offer clients AI legal advice with Amelia

Posted 5 years ago in by Phil Alsop

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

NEWS

Intelligent automation can unlock $850 million annual value for CSPs

Posted 5 years ago in by Phil Alsop

CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.

NEWS

Majority of organisations plan automation investment

Posted 5 years ago in by Phil Alsop

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

NEWS

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Posted 5 years ago in by Phil Alsop

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

AI

Security and automation are top priorities

Chatbots need to raise their game?

April King Legal to offer clients AI legal advice with Amelia

Intelligent automation can unlock $850 million annual value for CSPs

Majority of organisations plan automation investment

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Latest Video

A Global Conversation on Artificial Intelligence

Majority of organisations plan automation investment

UK workers don't fear automation

Lack of understanding around RPA

Appian launches Appian RPA

IPsoft elevates Amelia

RPA speeds up income support application processing