New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.
Read MoreHoneywell is transforming healthcare delivery by providing sensors and advanced digital technology aimed at improving patient outcomes and increasing connectivity for more efficient monitoring in hospitals and homes.
Read MoreSQream, the developer of a hybrid platform for rapid data analytics at scale, and Hitachi Vantara, a subsidiary of Hitachi Ltd., and leader in the field of data management and digital infrastructure solutions, are collaborating to offer solutions that will enable large organizations to better utilize analytic systems like Hadoop-Hive, Cloudera and Teradata to accelerate critical insights and run AI/ML models over even the largest data using SQream's data acceleration platform and Hitachi...
Read MoreNew Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.
Read MoreRespondents don’t trust AI enough to forego human-driven decision-making.
Read MoreNew joint solution provides robust enterprise connectivity to AWS Cloud WAN, empowering customers to modernise IT environments with confidence.
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