DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

Read More

Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

Read more
Virtual Instruments has introduced VirtualWisdom 5.2 at Dell EMC World, offering IT teams a simple...
NiCE IT Management Solutions demonstrates best-in-class capability and market leadership...
Datto has introduced the latest update to Autotask PSA, its cloud-based professional services...
New study: IT decision makers reveal why they feel forced to keep obsolete systems running just to...
A leading American international banking and financial services holding company is implementing...
Lewisham Homes has completed a project to install IGEL's multimedia UD3 terminals and its UDC...