One experience can bind them

Sitel builds an omni-channel approach to enhancing customer experience

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Standfirst

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Getting DR in the cloud

VMworld 2013: Here is an early contender in the race to launch new products at VMworld. Zerto’s Virtual Replication system has been enhanced for better Disaster Recovery

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Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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The CEO of CSP Go Daddy got evangelistic at the Parallels Summit about the opportunities that...
Unique intelligence on latest mobile threats, including how SS7 network breaches are compromising...
Recovery as a Service is seen as a category of its own in the latest Gartner research, and one of...
The latest version of its App for Enterprise Security includes visualisation tools that should help...
43% of European service providers seeing strongest demand for IaaS, up from 36% last year.