MSP Channel Insights

Digital Transformation driving the need for digital workforce management solutions

Posted 2026 years ago in by Phil Alsop

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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Incomplete data causes lost revenue and customers

A new report from Dun & Bradstreet reveals businesses are missing revenue opportunities and losing...

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

Pentaho helps Swisscom improve customer service

Hitachi Vantara, the digital infrastructure and solutions subsidiary of Hitachi, Ltd. (TSE: 6501),...

UK Export Finance leverages Informatica Cloud Platform

UK Export Finance is modernising to the cloud with Informatica’s Intelligent Data Management...

Data analytics predicts Cricket World Cup 2019 winner

Alteryx predicts that England will lose to India and Australia will take home the trophy.

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

Data Analytics