Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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Panduit appoints Dennis Renaud as CEO

The Panduit Board of Directors has appointed Dennis Renaud as CEO, effective January 23, 2018.  Tom Donovan will retire from the role of CEO and support the transition in an advisory capacity.

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Proact to provide bespoke monitoring service to enhance availability at City of Copenhagen’s IT entity

The City of Copenhagen’s IT service provider, Koncern IT, has selected leading data centre and cloud service provider Proact to provide monitoring and alerts for more than 100 critical components in its complex IT infrastructure, outside working hours.

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Live Virtual Classroom now available

CNet has expanded its program delivery methods to include a new Live Virtual Classroom - the next generation technical education environment.

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Nlyte teams up with Rahi Systems to expand DCIM expertise in Europe

Nlyte Software has formed a partnership with Rahi Systems,  a Global Data Center Solutions provider offering a full suite of products in physical infrastructure, storage, compute and networking.

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London remains first choice for data centres in Europe despite Brexit headwinds

Data centre construction market in rival Frankfurt is ‘overheating’.

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Australian fish farm undergoes IT upgrade by investing in edge infrastructure

Australian fism farming company Tassal looked at harnessing IT to make its business of growing salmon more sustainable and cost-effective. It invested in an integrated IT solution powered by Vertiv and Dell EMC for its business in Tasmania.

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