MSP Channel Insights

UK retailer uses Cloud Services to scale TV and Social Media campaigns

Posted 11 years ago in by Phil Alsop

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike in traffic. The retailer created a website using Microsoft Azure as it knew it would cope with the potentially high traffic in addition to saving on the expense of physical servers and internal IT...

Posted 11 years ago in by Phil Alsop

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

Posted 11 years ago in by Phil Alsop

Latest SUSE Cloud also includes advanced VMware capabilities plus enhanced scalability, automation and availability to ease enterprise OpenStack adoption and reduce costs.

Posted 11 years ago in by Phil Alsop

Red Hat has announced the beta release of Red Hat Enterprise Linux 6.6, the latest version of our Red Hat Enterprise Linux 6 platform.

Posted 11 years ago in by Phil Alsop

Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust awards Secure I.T. Environments.

Posted 11 years ago in by Phil Alsop

Ninety-four per cent of UK business end users say application performance and availability affect their ability to do their job, while more than one-third contacted IT six times or more due to related problems in the past year alone.

DC Facilities + Colo

UK retailer uses Cloud Services to scale TV and Social Media campaigns

Customer satisfaction rises overall

SUSE Cloud 4 now available, featuring Ceph distributed storage

Red Hat Enterprise Linux 6.6 Beta now available

New hospital data centre project

End user survey sheds light on the application’s importance

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