Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of MSP Channel Insights is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The MSP Channel Insights Video magazine contains the latest Zoom interviews with experts in the industry.
By Neil Hammerton, CEO, Natterbox.
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By Glen de Vos, Chief Technology Officer, Aptiv.
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Your digital strategy must be driven by a clear understanding of the customer’s needs and the way your products relate to them. Digital transformation doesn’t require a radical rethink of a business model that previously brought success – it simply means leveraging better, more efficient technologies to meet and exceed customer expectations and allow data to shape strategic priorities. Thomas Honor?, CEO of Columbus explains how vital peer insight from early adopters can help...
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By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.
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By Nick Keen, Project Manager at Cloud Technology Solutions .
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There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.
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