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Unlocking the Potential of Purpose-Built AI and Automation

In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.

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Is the VDI Juice Worth the Squeeze?

By Samuele Gantner, Chief Product Officer at Nexthink.

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The adolescent years: how data is growing up

By Duncan Hart, Co-founder and CEO of DeepMiner.

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BPA or RPA? Maybe you need both

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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IT leaders must navigate the competing priorities of innovation and resilience to build future-ready organisations in 2025

By Ricky El-Qasem, Global CTO for Technology Services at global leader in digital transformation, Atos.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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