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Digital Business

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Flexible working key to employee retention?

To attract and retain top talent, businesses must redefine what good employment looks like in this new era of work, NearForm research reveals.

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NEWS

Research highlights evolution of the workplace

The research also uncovered a gender divide with 70% of women reporting experiencing negative effects from remote work, versus only 30% of men.

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NEWS

Governments and public sector organisations spend millions globally each year destroying data storage devices

New Blancco report sparks conversations on SSD policy reform, revealing financial and environmental costs as well as security concerns for public sector organisations.

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NEWS

Nexthink publishes Digital Employee Experience For Dummies

The special edition book aims to educate IT Leaders on understanding and creating better DEX in the enterprise.

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NEWS

Customer experience innovation set to undergo exponential growth

Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing technology and new ways of working to deliver improved customer service, with 98% planning to transform operations within 24 months.

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NEWS

Technology leaders examine IT's environmental impact

Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and educating employees on simple greener IT practices.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Three quarters of companies failing at digitalisation

Those that digitalize are twice as likely to start price wars, often harming their own income.

Customer experience maturity leads to business resilience, revenue growth and agent retention

Companies that have continued to invest in their customer experience (CX) over the past year are 16...

Improving the reliability of data distribution

Enables unified management of such information as data source, processing history, and consent...

Mendix and Red Hat to bring Cloud-Native Low-Code App Development to a 'new level'

This collaboration brings together the best of two worlds – low-code application development and...

ScienceLogic launches 'industry-first' context infused AIOps platform

New ScienceLogic SL1 enables Ops to move at the speed of Dev, so enterprise can move at the speed...

Assured Data Protection reveals advanced network resilience solution

Assured Data Protection introduces a new service enhancing cyber resilience through automated...

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