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Digital Business

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Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Yubico launches self-service YubiKey ordering and streamlined portal

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

Disconnect between IT and HR over employee experience

A quarter of leaders do not believe their CIO and CHRO view digital transformation as a shared...

EU tech spend on the decline

Germany's tech market will likely contract by roughly 5%, while France and UK's could fall by 8–9%

Over 4 in 5 UK businesses facing shortage of IT and tech skills

According to Hyve Managed Hosting's 'IT and Tech Skills Gap Report 2024', a whopping 81% of UK...

Significant disconnect between IT and the wider organisation exposed by the pandemic

A longstanding disconnect between IT teams and the wider organisation means that EMEA public...

SUSE supports AWS European sovereign cloud launch

SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...

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