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Digital Business

NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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2018 - the year of digital restructuring?

Dimension Data says Blockchain has immense potential to disrupt and transform the world of money,...

Council collaboration driving improved citizen services, with over half now sharing services

Wider tech investment also on the rise with councils spending on AI, improved web and mobile...

Travis Perkins enhances its digital business

Riverbed SteelCentral Aternity provides UK’s largest builders’ merchant with real-time...

Cisco launches circular IT payment solution to support customer sustainability goals

Meets customers’ needs for more sustainability and budgeting with predictable payment schedules...

NTT DATA acquires Alchemy Technology Services to transform the insurance sector

NTT DATA's acquisition of Alchemy reinforces its strategy of innovating and modernising the global...

Defra extends collaboration with Kyndryl

This marks a one-year, £2.28M contract extension to Kyndryl and Defra’s current partnership.

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