NEWS

AI ROI expectations running high

Seventy-seven percent of IT decision makers say they have prevented more breaches as a result of AI-powered tools; 81 percent see AI detect threats before their security teams.

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ALE introduces Business Partner onboarding programme

Rainbow cloud collaboration service to address digital workplace transformation.

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PKI delivers security and trust to accelerate IoT and Cloud adoption

From VPN to email to cloud and now IoT, digital transformation has ushered in powerful new applications for PKI.

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Rolls-Royce joins forces with Google Cloud

Rolls-Royce has signed a deal with Google to develop further its intelligent awareness systems which are making existing vessels safer and are essential to making autonomous ships a reality.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI...
Customer experience suffers; business opportunities missed as IT teams firefight unplanned work,...
Study shows IT professionals are scared of making mistakes, (still) uncomfortable with seeing...
Heywood-based IT solutions provider, Central, has been appointed by Brighter Futures Housing...
New research from Mendix finds that Covid-19 has dramatically increased the pressure on IT leaders...
71% of senior data leaders in financial services polled on brink of quitting jobs.