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Digital Business

NEWS

Microsoft and Ordnance Survey join forces to teach machines how to identify types of roofs

Machine goes from zero to 87% accuracy in five days.

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NEWS

Sharp rise in concern over digital threats

Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their teams.

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European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of customers per day across Europe.

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NEWS

Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large organiastions, reveals that 80% believe poor internal communication negatively impacts on staff productivity across the digital workplace. The survey, conducted by bluesource, also indicates that 70% think that current internal communication systems are preventing employees talking and collaborating effectively.

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Remote people management is more time consuming

Results from latest survey by Actus suggest remote people management requires a different approach...

Thought for Food: How can AI help supermarkets to keep food fresh?

Intelligent data analysis and automated replenishment can reduce food waste and shelf gaps, says...

Over half of businesses can’t manage their digital infrastructure

A new report from Opsview reveals 52% of firms still struggle with their IT infrastructure, due to...

The effect of Covid-19 on contractual obligations

Conexus Law, the specialist advisory firm that provides legal and commercial advice to clients who...

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

Matalan chooses ContentSquare to enable omnichannel strategy

Matalan has chosen ContentSquare's industry-leading user experience (UX) analytics solution to...

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