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Digital Business

Eggplant deepens AI test automation capabilities

New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Oracle expands global network of Industry Innovation Labs

Opens new 30,000-square-foot facility outside of Chicago with other Industry Labs opening later...

Cisco introduces Multifunctional Collaboration Devices for hybrid work

New Cisco Devices bring seamless collaboration to every corner of the office, providing customers...

Guinness World Records migrates to AWS to manage increased demand for digital content

GWR selects Ensono to continue its business transformation with first move to public cloud.

Report examines 5G plans

Vertiv, together with technology analyst firm 451 Research, has released the report on the state of...

Renaissance partners with TP-Link for enhanced networking solutions in Ireland

Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada...

Kyndryl introduces Experience Management as a Service

Kyndryl has introduced Kyndryl Experience Management as a Service, an end-to-end digital workplace...

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