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Digital Business

NEWS

Global IT spending to reach $3.7 trillion in 2018

Worldwide IT spending is projected to total $3.7 trillion in 2018, an increase of 4.3 per cent from 2017 estimated spending of $3.5 trillion, according to the latest forecast by Gartner, Inc.

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NEWS

AI ROI expectations running high

Seventy-seven percent of IT decision makers say they have prevented more breaches as a result of AI-powered tools; 81 percent see AI detect threats before their security teams.

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ALE introduces Business Partner onboarding programme

Rainbow cloud collaboration service to address digital workplace transformation.

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PKI delivers security and trust to accelerate IoT and Cloud adoption

From VPN to email to cloud and now IoT, digital transformation has ushered in powerful new applications for PKI.

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Rolls-Royce joins forces with Google Cloud

Rolls-Royce has signed a deal with Google to develop further its intelligent awareness systems which are making existing vessels safer and are essential to making autonomous ships a reality.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings...

Rapid adoption of intelligent systems is creating complexities for IT teams

88 per cent of IT professionals say their business is adopting intelligent systems, but over...

Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

Europe achieves world enterprise data 'superpower' status

Europe is the world’s enterprise data superpower according to new research from Digital Realty.

Commvault expands HyperScale portfolio with Edge and Flex Solutions

Commvault introduces HyperScale Edge and HyperScale Flex to bolster cyber resilience and data...

AI enthusiasm tempered by lack of understanding and preparedness

A recent study of senior key decision makers in the UK & Ireland has revealed that a strong...

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